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  • The use of IoT devices and networks is quickly revolutionizing the travel industry.
  • Business operations will run in a more efficient fashion, reducing costs for companies and prices for customers.
  • Travelers can enjoy a more personalized, enjoyable experience.

In today’s world, consumers are looking for a more personalized experience. They want to be able to plan their own itinerary and book everything from their hotel stay, to the food they eat, all with a few clicks of a button. As a result of the digital transformation, the travel industry is quickly shifting and the former fantasy is becoming reality.

The old ways of planning a trip— flipping through guidebooks or even talking to people in person—are becoming obsolete. Nowadays, companies are using IoT (Internet of Things) technology to make the tourist experience easier and more efficient. From booking flights, customizing accommodations, and providing a handheld tour guide, this new technology is changing the way we travel.

What is the Internet of Things and what benefits does it provide?

The Internet of Things (IoT) is a network of devices, vehicles, animals, and buildings that are embedded with electronics, sensors, software, and other forms of technology. These objects connect wirelessly to the internet and other IoT enabled objects, collect data from their surroundings, then exchange information and communicate with each other.

IoT devices can appear in the form of simple objects such as bluetooth enabled lights which can be controlled from a smartphone, to more complex technology like self-driving cars. No matter how simple or complex the device itself may be, it’s still a part of the IoT.

How IoT is changing the travel industry

Companies can look forward to business operations being run in a more streamlined and efficient manner. For example, IoT devices can be used to autonomously order maintenance repairs, track parking information, and reduce energy usage. As a result, companies will also be able to save time, money, and other valuable resources.

Tourists can enjoy a more personalized experience by designating their preferences when traveling and staying in hotels. Features such as lighting & temperature can be controlled from a smartphone or computer application.

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Through the use of GPS and other location services, it’s becoming easier to navigate unfamiliar areas and discover places to visit. The device could also analyze patterns in a user’s behavior and recommend locations to visit, providing the user with an endless list of choices.

Overall, the introduction of IoT devices is changing how we plan and execute our next vacation. It gives us more freedom and flexibility as we travel around the world, and ultimately makes the experience more enjoyable.

What does this mean for companies?

Thanks to IoT devices, we will likely see a shift in the business models of companies in the travel industry. Less emphasis will be placed on aspects relating to accommodation and customer support because travelers can customize their experience exactly how they want, all from their smartphone. Additionally, much more information and data about guests or customers will become available, such as their preferences and travel habits. Companies can then apply the extra resources and manpower to other areas of business operations.

While this new technology is a huge boost for companies who are in the tourism industry, it also poses a challenge. Increased technological ability will result in greater innovation and businesses being held to a higher standard, thus increasing competition. Companies have to be creative and find ways to keep up with this technological change if they want to stay ahead of the curve.

What does this mean for travelers?

Organizing and embarking on journeys will become much more convenient for travelers. It will be easier than ever for them to book flights and events, as well as receive relevant information as they go about their day. While sightseeing and visiting landmarks, tourists can read about the landmark’s history and learn interesting facts. Airports can use IoT to track a traveler’s luggage and send exact directions to their phone, or even deliver the luggage to them.

Because of technological advancements and increasing use of IoT networks, competition amongst businesses is increasing. Travelers will be able to enjoy better prices and included features when booking their travel plans.


The use of IoT devices and networks is quickly revolutionizing the travel industry. Business operations will run in a more efficient fashion, reducing costs for companies and prices for customers. Companies in the travel industry will face increased competition and business models will likely transform as a result. Travelers can enjoy more options to choose from and a more personalized, enjoyable experience.