New Washington Nationals president of business operations Jason Sinnarajah delve into changes and feedback for the fan experience ahead of the 2026 season
The Washington Nationals are in the midst of a three game losing streak as they look to bounce back on Monday evening against the New York Mets, but with Opening Day less than two weeks away, all eyes are on the first year under new management.
That includes away from the diamond with Jason Sinnarajah now roughly two months into his new role as the new president of business operations with the Washington Nationals.
Sinnarajah joined the organization with experience across the professional level after first serving as senior vice president of business administration with the Buffalo Bills for three years beginning in 2020. He then became the chief operating officer with the Kansas City Royals for three years beginning in 2023. Now stepping into a role tasked with improving fan engagement, whether it be through more efficient ticketing or various promotions. He also served in a strategy and business analytics role with the Cleveland Indians for three years beginning in 2012 in addition to various other corporate stints, including five years at Google.
That also includes lower priced beer options, which has caught the attention of many fans ahead of Opening Day.
"It became apparent to me that having just a 25 ounce beer at the price that were there didn't make sense," Sinnarajah said on 106.7 The Fan on Sunday night. "A lot of our feedback - both internally and externally - was that we needed some different options."
Sinnarajah also confirmed that the Nationals will still have $5 Tuesday specials, while also noting the team is looking at food options as they prioritize the fan experience. There also could be other fixes to make fan experience smooth, starting right at the gate with a plan for a season ticket holder entrance in left field. That also includes additional 'grab and goes' around Nationals Park with the intent for fans to be able to grab a quick item and go. "It should be about 30 seconds, hopefully, or less."
The Nationals' new executive has been transparent in the past about areas of improvement, while there were also other promotions that he was not able to reveal yet, noting the team will likely have an announcement this week. "There will be one in particular that I think will hit a note very much so with our fans in all of Washington DC," he added.
Washington ranked 22nd in attendance in 2025, the third consecutive year the organization has ranked inside the bottom third of the league. But with fresh ownership and a concerted effort for Sinnarajah to drive into feedback and analytics as a data driven person, the Nationals are looking to change that.
"For me, there's a switch that kind of turns on in March," Sinnarajah said in his closing remarks.